// 01
AI reads incoming email, drafts on-brand replies, pulls order context, and sends — with human approval where you want it.
EMAIL
AI customer support
Customer support that runs itself.
MC Helpdesk answers your customers across email, voice and WhatsApp from one inbox — automatically, with a human in the loop when it matters.
// channels
One inbox. Every channel.
Email, voice and WhatsApp, handled by the same AI agent with shared context.
// 02
Voice
Answer customer calls with a natural AI voice agent on local phone numbers in the markets you serve. Inbound, with human escalation.
VOICE
// 03
Chat and voice over WhatsApp from the same inbox, so customers reach you where they already are.
WHATSAPP
// how it works
From message to resolution, automatically
The AI handles the busywork; your team handles the judgment calls.
01 · receive
Capture
Every message lands in one inbox
02 · understand
Context
AI pulls order & customer data
03 · draft
Respond
AI answers or drafts a reply
04 · escalate
Human
Hard cases go to your team
Bring AI support to your store.
Live across email, voice and WhatsApp — part of the DSJ Network ecosystem.